• Each animal is strictly individually health checked before they are sent out, and physically examined for any unexpected nips. If an animal does not pass our health inspection prior to shipping or we find any signs of unexpected nips, we will notify you of this to make arrangements for additional time at our facility until health inspection is passed or compensation in the form of a replacement/partial or full refund for nips, depending on the buyer’s preference.
• Animals may be fasted for 1 day prior to shipping.
• It is normal for an axolotl’s colors to fade from the stress of transit, but it will regain its normal colors shortly thereafter.
• Though relatively uncommon, it is normal for the axolotl to lose its appetite for 1-2 days due to the stress of shipping.
• We reserve the right to hold off on shipping or ship on a different day of the week due to inclement weather or postal service busy seasons. Safety of the animals first!
• Our boxes are labeled “Live Animals” and “Fragile” to notify postal workers of the contents and help ensure careful treatment.

While delays are rare, all of our axolotls are packaged for a worst case scenario to ensure safe arrival. Axolotls ship extremely well with our proprietary shipping method. They are highly efficient creatures at oxygen uptake, which is the greatest limiting factor when it comes to shipping live aquatics. Our axolotls can survive up to 10 days in the mail with our shipping techniques. We also offer a 100% Live Arrival Guarantee. Please read our policies here for more information. And of course, feel free to contact us with any questions.

Axie Shipping Costs

We strive to keep costs reasonable. At the same time, we are shipping live animals, so extra attention, time and care goes into shipping our axies. So, how much does it cost to ship your axolotl with Fantaxies?

NEW! We are now offering free Priority shipping for all of our axolotls.

Overnight shipping upgrade is available for $34 for the first axolotl and $15 per additional axolotl.

Medication Shipping

• We offer 2 methods for delivery of our liquid medication: Priority or Overnight. Priority shipping is free.
• Fast shipping is important for getting sick axolotls their treatment quickly! We try our best to ship within 48 hours of receiving your order. Many times, orders go out the same day they are placed. Once shipped, overnight orders sent Monday through Thursday will arrive the next business day.
• Medicine bottles are guaranteed to arrive undamaged. If any damage occurs, please notify us, and we will make things right either by replacing the bottle for free, or issuing a refund.
• Returns are available for unopened medicine bottles. Buyer pays return shipping cost.

* Live arrival guarantee subject to our terms & conditions.