How we Ship

We take shipping very seriously! Here is information on our process.

  • Orders are shipped Monday-Wednesday (excluding government holidays) to avoid the least amount of time in transit.
  • You can choose between 2-3 day shipping or 1 day shipping on your order.
  • Your order will be shipped double-bagged with heavy duty shipping bags in an insulated box with an ice pack if necessary.
  • Animals may be fasted for 1 day prior to shipping.
  • It is normal for an axolotl’s colors to fade from the stress of transit, but it will regain its normal colors shortly thereafter.
  • Though relatively uncommon, it is normal for the axolotl to lose its appetite for 1-2 days due to the stress of shipping.
  • We reserve the right to hold off on shipping due to inclement weather. Safety of the animals first!

We offer a 100% Live Arrival Guarantee. Please read our policies here for more information. And of course, feel free to contact us with any questions.

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